Refund policy
💻 Digital Product Policy
Thank you for purchasing from My Nerdy Tutor!
Please note that our products are 100% digital downloads — no physical items are shipped.
Once a digital file has been downloaded or accessed, it cannot be returned or refunded, as there’s no way to verify product “return” after delivery. We appreciate your understanding.
🔁 Refund Eligibility
Refunds may only be issued in the following cases:
🧾 You purchased the same item more than once by mistake.
⚙️ You are experiencing a technical issue that prevents you from accessing or downloading your files, and our support team is unable to resolve it.
In such cases, please contact us at 📧 mynerdytutor.store@gmail.com within 7 days of purchase, including your order details and a short description of the issue.
🚫 Non-Refundable Situations
We do not offer refunds for:
Change of mind after purchase.
Incompatibility with your device or printer.
Not using or downloading the product.
💬 Need Help?
We’re always here to make sure you have the best experience possible!
If you have any issues with your purchase or need assistance accessing your files, please contact our support team at:
📧 mynerdytutor.store@gmail.com